Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You’ll find almost all the answers to your questions in the intuitive Help Center section incorporated into our Web Site Control Panel. It offers an enormous knowledge base with regularly asked questions and in–depth educational articles written by our proficient tech support staff.

  • Top quality support service

  • Tutorial Videos

  • We have prepared a selection of step–by–step video tutorials that visually display how you can handle a common issue connected with your Linux cloud website hosting packages account. You can find the how–to videos in the Help section.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7 customer care service and a sixty–minute ticket response guarantee. Our well–trained tech support engineers will be available day and night to attend to your inquiries and to settle any problem that you could face. Just submit a customer service request from the Help Center and we’ll reply immediately.