Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Reply Warranty

  • Each ticket you send to our customer help team will be replied to within less than 60 mins. All standard problems are going to be solved immediately. Yet, if the service question you have sent calls for the aid of a trained administrator, we will address the ticket to him and will let you know about the postponement.

  • Top quality support service

  • Professional Tech Help And Support Service

  • We will offer you 24x7x365 client help and support via a turbo–fast ticket program built into your Control Panel. You can easily contact us whenever you want about any of the applications that come pre–configured on your virtual server, which include the selected Linux distribution, the server management panel and our in–house produced Web Site Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Web Site Control Panel that is available at zero cost with the virtual server, you will find a practical Help section, which includes all that you should be aware of when managing your websites and software packages. We have integrated a wide selection of how–to reports and video courses that demonstrate the important site maintenance responsibilities in an easy to comprehend fashion.